During a recent rehearsal for an important client pitch, I asked the team to take notes on one another’s presentation, not to find fault in what we were doing or saying, but rather to identify at least one thing that they loved about each team member’s performance.
After what was arguably a very good rehearsal, we sat together for another 45 minutes of sharing feedback. The team went around the room sharing praise for one another. What started as light commentary about what we loved in their presentations — certain anecdotes, selected word choice or a note about flair — soon turned into deeper love notes about why that individual was important to the team, what value they brought to this prospective client’s work, and how they elevated the agency as a whole. …Read More