July 12, 2016

Black Lives Matter Must Matter to Us All

Black Lives Matter Must Matter to Us All

It has been an impossible couple of weeks. As we mourn senseless deaths and staggering violence, it can be a struggle to remember that every day is a new day filled with new choices and opportunities to challenge ourselves: What does change look like? What will it take? What can we do?

Here’s what we can’t do: We can’t stand quietly on the sidelines. We must stand up, speak up and help create the change that’s needed in the world.

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May 3, 2016

Lessons in Doing the Right Thing From the University of Davis

Lessons in Doing the Right Thing From the University of Davis

The headline reads: “UC Davis spent thousands to scrub pepper-spray references from the Internet.” The latest big scoop by the Sacramento Bee is framed up like it’s the next Watergate scandal.

This has been big news here in the Golden State: University of California, Davis officials paid $175,000 to have internet postings pushed down by promoting other, more recent and more positive university news. Moreover, they paid to launch extensive social media and brand-building campaigns to help the university move beyond that fateful day in November 2011, when campus police pepper sprayed a group of Occupy movement protesters as they sat on the ground and refused to disperse.

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April 27, 2016

Citizen Relations Appoints Nathan Friedman to General Manager, U.S.

Citizen Relations Appoints Nathan Friedman to General Manager, U.S.

Agency positions itself for ambitious growth and innovation agenda

 NEW YORK, April 27, 2016 – Citizen Relations, an award-winning global creative communications firm, today announced the appointment of Nathan Friedman to general manager, U.S., effective immediately. Friedman has worked across multiple sectors, led complex regions and multi-national teams, and specializes in brand positioning, corporate reputation and influencer engagement. His work has won numerous industry awards and he was recognized in 2012 as a PRWeek40 under 40. Based in Citizen’s New York office, Friedman will lead all aspects of client service, talent management, as well as business development, growth, and innovation for the U.S. market.

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March 7, 2016

Be the Intern, And Other Tips for Growing Your Career (In the Age of Memes)

Be the Intern, And Other Tips for Growing Your Career (In the Age of Memes)

It’s only fair, since I’ve shared “The Citizen Six” style-tips for better bosses that we take equal time focusing on what makes a great employee today. After all, what truly is “work ethic” – it’s an old yarn requiring re-definition for today’s generations.

Work ethic once was defined by working long hours, seeing a job through to its completion no matter the costs, and remaining subordinate. Today, however, we know that long hours and biting ones tongue while in disagreement does not equate to great work. We know that great employees work hard in concentration, can balance their lives for optimal performance and will speak up honestly for the greater good. And it doesn’t take 12-hour days to deliver those qualities.

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February 10, 2016

Being A Better Boss In The Age of Memes

Being A Better Boss In The Age of Memes

What does it mean to be a great boss and team leader today? For many, even the word boss is cringe-worthy, evoking old-school styles of management that smart businesses are leaving behind.

Expectations of the GenXers and Millennials have clearly impacted how the best managers today behave, but the gold standard and collective consciousness for excellence in leadership has been raised by the most unlikely of heroes – the Internet meme.

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January 11, 2016

Talk Less, Stand Up More

Talk Less, Stand Up More

My new favorite obsession is the current hit Broadway musical “Hamilton.” I could go on and on about the artistic and historical value of this work of art. The show brilliantly turns a biography of one of America’s founding fathers Alexander Hamilton, the father of our economic system which still stands strong today. Author-composer-star Lin-Manuel Miranda has turned Hamilton’s life-story into a pop-culture juggernaut, a hip-hop song and dance adventure that’s so entertaining and enthralling it could turn the most jaded teenager into a history fan. I’ll leave the detailed reviews to others and focus on just one profound lyric for just now.

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November 5, 2015

Getting Out of Hot Water – Recent Issues Management Cases Prove Little Has Changed

Getting Out of Hot Water – Recent Issues Management Cases Prove Little Has Changed

In today’s social media world, it seems that no brand is immune to social backlash when an issue arises. Brands, even some of which appear to have amassed a world of social capital – via their well managed voice, humanity, content and channel management – are proving to be subject to the same slings and arrows over the Internet as lesser positioned brands.

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October 7, 2015

Election Year: If You Can’t Beat ‘em, Join ‘em

Election Year: If You Can’t Beat ‘em, Join ‘em

Let’s put down the Primary candidate battering rams for a second and think about the opportunity this Election Year holds for us PR pros. The next 12+ months will be largely wall-to-wall election coverage, so how do you keep your brands or clients’ brands in the news cycle in a positive way with the abounding political coverage.

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September 28, 2015

Citizen Relations Advances Global Leadership Team

Citizen Relations Advances Global Leadership Team

CITIZEN RELATIONS ADVANCES GLOBAL LEADERSHIP TEAM
Opening of AsiaPacific Hub and Expanded Mandates for Global Executive Team
Bolster Citizen’s Growth and Expansion

 Los Angeles, September 28, 2015 – Citizen Relations, the award-winning global public relations and integrated marketing communications firm, announced today the appointment of Christian Chamberlin to Managing Director, AsiaPacific, based in the firm’s newly expanded Hong Kong regional hub office.  Previously, Chamberlin was General Manager of Citizen’s U.S. operations with offices in New York, Los Angeles and Irvine (Orange County).

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September 2, 2015

Talent Management & the Wisdom of Ages

Talent Management & the Wisdom of Ages

Our management team regularly cites a very wise and effective client of ours. He often said: “One of the best things we can do as management is get everyone in the right seats on the bus.” I’ve since seen versions of this sentiment espoused across the business world, from analysts to leadership gurus like Jack Welch.

But let’s be clear, the management strategy is not a new one. In fact it has roots in a favorite saying of my dearly departed Grandmother, Nora McCullough.

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